Shipping, Returns & Warranty

Shipping

We ship within the United States and Canada. Orders are processed and shipped within 3–5 business days, and you'll receive tracking by email once your order is on its way. U.S. orders over $99 ship free; orders under $99 and all Canadian orders are charged shipping at checkout. For full details, see our Shipping Policy.

Returns

We want you to love your light. If something isn't right, reach out and we'll make it right. For return windows and conditions, see our Refund Policy.

Warranty

Every Longwave bulb is made to a high standard. If a bulb arrives damaged or defective, contact us and we'll replace it. [Placeholder — add your formal warranty terms here once finalized.]

Questions?

Reach us anytime through our Contact page.